Terms and Conditions

Welcome to GoodPower web shop. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Good Power.eu's relationship with you in relation to this website.

The term 'Goodpower.eu', or 'us' or 'we' refers to the owner of the website whose registered office is:

bul."Lyuben Karavelov" 2,

4002, Plovdiv, Bulgaria

Our company name is UPG LTD.  The term 'you' refers to the user or viewer of our website.

Please read carefully the general conditions below before using THE SITE. Using this SITE, you unconditionally agree with these terms and conditions. The general conditions may be changed at any time by actualisation of the current SITE. These changes take effect immediately and are obligatory for all customers/clients.

Entering the SITE, the customers agree to follow the presented general terms, as well as the relevant laws.
United Power Group, as a creator and owner of goodpower.eu website, gives you the right to load and look through all materials, published only for personal usage with nonprofit purpose, in condition that you follow and comply with all copy rights and the relevant indications. It is not allowed the materials of this Site to be changed in any way, nor to be copied, publicly distributed or given away for any type of public or commercial purpose. The materials of this Site are under the protection of the Copyright law and its related rights and every unallowed usage may be a violation of the copyright, trademark rights or other laws.


The orders in www.goodpower.eu can be made online or on the phone.

1. Online orders – with this option you have to register as “Customer”. The registered customer has personal account, through witch he/she can track his/hers orders, the customer comments he/she made, wanted products, etc.

The products shown in the SITE, represent a United Power Group’s offer.

Your ORDER will be received by goodpower.eu as a contract proposal.

By fulfilling your order in the SITE, you confirm, that you agree with the form of communication (phone or e-mail), through which, goodpower.eu implements the fulfillment of the orders in the SITE.

If goodpower.eu confirms the implementation of an order, that means full acceptance of the order terms.


Preferred delivery time (for Bulgarian orders): +2.00 BGN
Most of our orders are delivered within 2-3 days for Bulgarian orders and 3-8 days for European orders.


Returns are accepted till the 14th day of the date signed in the delivery documents. This is possible only if the product and its packaging are not disrupted. The cost of returning the goods is at the expense of the customer.

If by any reason the goods are delivered to the client with damaged packaging or for any other valid reason, the return of the goods is done at our expense.


Returns are not accepted for goods that due to their essence cannot be returned or are perishable, or there is a risk of deterioration of their quality characteristics.

According to the legal right, if the product is returned, the refund will be made within 30 (thirty) days of the return.


The payment is made through one of the following ways:

1. Cash on delivery
2. Bank transfer
3. Credit card payment operated by PayU S.A. with its registered office in Poznan (60-166), at Grunwaldzka Street 186


The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. We will provide the customer with detailed information on the handling of their data.

Storage of access data in server log files

The customer can visit our website without giving any details about his/herself. We merely store access data in so-called server log files, e.g. The name of the requested file, the date and time of the retrieval, the amount of data transferred, and the requesting provider. These data are evaluated solely to ensure a trouble-free operation of the site and to improve our offer and do not allow us to draw his/her conclusions.

Data collection and use for contract processing and opening of a customer account

We collect personal data if the customer voluntarily communicate this to us within the scope of his/her order, by contacting us (for example via a contact form or e-mail) or by opening a customer account. Which data are collected can be seen in the respective input forms ( include your name, mailing address, telephone number, email address, date of birth, login name ). We use the data the customer provides to process the order and process his/her inquiries.

After completion of the contract or deletion of his/her customer account, his/her data will be blocked for further use and will be deleted after expiration of the tax and commercial storage periods, unless the customer expressly consent to further use of his/her data or we reserve the right to use additional data

Is legally permitted and to which we will inform the customer below. The deletion of his/her customer account is possible at any time and can be carried out either by means of a message to the contact option described below or by means of a function provided for this purpose in the customer account.

Data transfer to contract fulfillment

For the fulfillment of the contract, we will pass on his/her data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider the customer select in the ordering process, we will pass on the payment data for this purpose to the credit institution commissioned with the payment and, if necessary, the payment service providers commissioned by us, or to the selected payment service. In some cases the selected payment service providers also collect these data themselves, as long as the customer create an account there. In this case, the customer must register with the payment service provider in the order process with his/her access data. The data protection declaration of the respective payment service provider applies to this extent.

Data usage when signing up for e-mail newsletter

When the customer subscribe to our newsletter, we use the data required for this purpose or separately provided by the customer to send the customer regularly our e-mail newsletter according to his/her consent. the customer can unsubscribe from the newsletter at any time by sending a message to the contact form described below or via a link provided in the newsletter.

Right of access and contact

The customer have a right to free access to information about the data stored with us on his/her person and, if necessary, a right to correct, block or delete this data. If the customer have any questions concerning the collection, processing or use of his/her personal data, in the event of information, rectification, blocking or deletion of data and the revocation of consent or objection to a specific data use, please contact us directly via e-mail info@goodpower.team

Professional service and fast delivery

Our highly qualified and experienced employees have a lot of knowledge about dietary supplements for athletes, physically active people and people who want to lose unnecessary kilograms or stimulate the brain. They provide professional advice and assistance in choosing products tailored to the individual requirements of a specific customer.


We provide our clients with access to convenient payment methods and efficient order fulfillment. All of them are completed in a short time, carefully packed and sent to customers by courier, post or to InPost parcel machines. We also offer numerous promotions, and customers placing large orders can count on free delivery.